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Shipping & Refund Policy

We are committed to providing a seamless shopping experience and ensuring that your order reaches you in a timely manner. Shipping times and refund policies vary depending on whether the product is shipped from Israel or another country.

Shipping Policy
 

  • Products Shipped from Israel:

    • Processing time: 2-5 business days

    • Estimated delivery time: 7-21 business days, depending on destination

    • Shipping fees vary based on location and product weight
       

  • Products Shipped from Global Suppliers:

    • Processing time: 2-7 business days

    • Estimated delivery time: 10-30 business days

    • Shipping fees depend on the supplier and delivery destination

Refund Policy

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  • Damaged or Defective Items: If you receive a damaged or defective product, contact us within 7 days of receiving it with photos of the issue. We will arrange for a replacement or refund.
     

  • Returns: Returns are accepted within 30 days of delivery for unused and unopened products. Customers are responsible for return shipping costs unless the item was defective.
     

  • Non-Returnable Items: Certain items such as perishable goods, personal care products, and customized products may not be eligible for return.

 

For any inquiries related to shipping and refunds, please contact our support team.

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